Telling Designs
ABN 33 527 573 240
Last Updated: 18/02/2026

Telling Designs (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products and services.

1. Who We Are

Telling Designs is operated by Natasha Brady (ABN 33 527 573 240]) and provides online courses, digital resources, and related educational services.

For privacy-related enquiries, you may contact:
Email: info@tellingdesigns.com.au

2. What Personal Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Billing details (processed via third-party providers)

• Purchase history

• Information you provide through contact forms

• Communications between you and us

• Technical information such as IP address, browser type, and device information

We do not directly store credit card details.

3. How We Collect Personal Information

We collect personal information when you:

• Enrol in or purchase an online course

• Subscribe to our email list

• Complete a form on our website

• Contact us directly via email

• Interact with our website

Certain technical information may be collected automatically through website hosting and security systems.

4. Why We Collect Your Information

We collect and use your personal information to:

• Provide and deliver online courses and digital products

• Process payments through authorised third-party providers

• Communicate with you regarding purchases or enquiries

• Send marketing communications (where you have consented)

• Improve our services and user experience

• Comply with legal obligations

You may unsubscribe from marketing communications at any time.

5. Third-Party Service Providers

We use trusted third-party service providers, including:

• Flodesk (email marketing and course delivery platform)

• Third-party payment processors integrated with Flodesk

• Website hosting providers

These providers may store or process data on servers located outside Australia.
We take reasonable steps to ensure such providers handle personal information in accordance with applicable privacy laws.

6. Overseas Disclosure

Because some of our service providers operate internationally, your personal information may be transferred and stored overseas.
By using our website and services, you acknowledge and consent to this disclosure.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide services to you

• Comply with legal, accounting, or regulatory requirements

• Resolve disputes

When no longer required, personal information is securely deleted or de-identified.

9. Access and Correction

You may request access to the personal information we hold about you and request correction if it is inaccurate, incomplete, or outdated.

Requests can be made by contacting us at:

[Insert Contact Email]

10. Complaints

If you believe we have breached your privacy rights, please contact us first so we can attempt to resolve the issue.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Children

Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised “Last Updated” date.